.Five9 (FIVN) has actually been awarded the 2024 Aragon Investigation Advancement Award for Artificial Intelligence Contact Centers and called a Forerunner in pair of Aragon Research World reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The firm was recognized as the most strategic provider in the AI Representative Operating systems report.At the core of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Brokers as well as AI-empowered Person Brokers collaborate to supply hyper-personalized consumer adventures. The business recently offered brand new advancements consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use innovation in market advancement as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Study Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The brand new CX, ou00f9 Representatives artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally called an Innovator in The Aragon Investigation World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has actually been called a winner of the 2024 Aragon Research Study Advancement Award for AI Contact Centers. In addition, Five9 has been called a Forerunner in 2 Aragon Analysis World records: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This recognition from Aragon Research study emphasizes Five9’s posture as an innovator in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 report roles Five9 as one of the most
calculated merchant rated in
the file, acknowledging Five9 s key sight for AI-driven technology in CX. At the center of the advancement is Five9’s concept for The NEW CX where AI Representatives and also AI-empowered Person Professionals team up to supply hyper-personalized, straightforward consumer adventures. By inspiring companies to provide transformative customer interactions while minimizing expenses and strengthening productivity, Five9 is actually setting brand-new specifications for AI-powered options in the connect with facility business.
AI is foundational for developing extraordinary client adventures, as well as our experts are actually honored to become identified by AragonStudy as impressive for our efforts to move the intelligent contact facility forward, said Jonathan Rosenberg, Main Technology Officer and also Chief of Artificial Intelligence, Five9. Our focus has been actually, as well as will remain to be, helping businesses provide those knowledge with easy-to-use tools and capabilities. With each brand-new development, our company take a breakthrough for each Five9 and for the industry overall.
The Aragon Investigation Innovation honor identifies providers leveraging ideal use of technology to not only adapt as markets modify, yet to definitely interfere with and also notify just how their markets will definitely develop. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study awards ceremony.Five9’s devotion to innovation, specifically its own sight for combinationing artificial intelligence Representatives and also AI-empowered Human Being Agents, is actually specifying a brand-new criterion for just how organizations may deliver hyper-personalized and smooth customer adventures, stated Jim Lundy, Owner, Chief Executive Officer as well as Lead Analyst, Aragon Investigation. This award and also record identification improves Five9’s dedication to supplying artificial intelligence innovations for CX.
Previously this year, the provider introduced new developments, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents, that enhance the method business come close to CX, steering much better outcomes for both consumers as well as representatives. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, gives a detailed room of remedies to electrical power AI-elevated client knowledge that provide better company end results and Deliver Joy to CX.
Our linked cloud-native offering allows hyper-personalized consumer experiences and also more enabled employees, creating every customer interaction even more hooked up, simple and easy, and individual. Counted on through 2,500 +consumers and 1,400+ companions internationally, Five9 brings together the energy of AI, our platform, as well as our folks to drive AI-elevated CX.To learn more, check out www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The identity of an Aragon Research study award victor is not a promotion by Aragon Research of any sort of merchant, item, or service. View resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FAQ. What major honors performed Five9( FIVN) succeed in 2024 from Aragon Study? Five9 won the 2024 Aragon Investigation Advancement Award for AI Call Centers and was actually called a Leader in 2 Aragon Study Globe documents: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What new AI items did Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Representatives to improve customer expertise monitoring.Exactly how performs Five9’s( FIVN )BRAND-NEW CX vision impact customer care? Five9’s brand new CX eyesight blends AI Representatives with AI-empowered Human Agents to supply hyper-personalized, easy clientknowledge while lessening prices and improving productivity.
What was actually Five9’s( FIVN) calculated job in the Aragon Research study Entire world 2025 document? Five9was set up as the most key merchant in the artificial intelligence Representative Platforms in the ICC, 2025 report, realizing their critical eyesight for AI-driven advancement in CX. When did Five9( FIVN) acquire the AragonResearch Study Advancement
Honor
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.